Host, Vino's Italian Kitchen

Company: Traditions Hospitality Group
Location: Thackerville
Posted on: May 9, 2024

Job Description:

Who says you can't choose your family?We believe in exceeding our employees' expectations by treating them like family and acknowledging them as our most valuable assets. We can't operate a great business without great people, and we take that seriously by showing our employees how much they mean to us every day.Whats in it for you?The opportunity to use the sum of your lifes experiences and knowledge to expand a successful organization into a new facility, to stabilize that new creation and watch it grow. We provide a strong support staff that is ready to mentor and encourage our team members to grow with the organization in a fun and exciting atmosphere! Should you invest your career in a job so amazing youll feel proud to be a part of every day?Employee Benefits:401(k) MatchingAffordable Health InsuranceAffordable Dental InsuranceAffordable Vision InsuranceReferral bonuses for bringing new people to our teamEXCELLENT opportunities to grow with us- over 85% of our Managers were Hourly Team MembersEmployee Assistance ProgramEmployee DiscountPaid Time OffEmployee Recognition ProgramsAnniversary & Birthday ProgramsAward Co.OUR MISSION:Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability and delivering legendary service to every guest, every time.Welcomes guests, seat them at tables or in lounge, and help ensure quality of facilities and guest service. Presents menus to guests and answers questions about menu items, making recommendations upon request. Is thoroughly knowledgeable in all aspects of the menu, ingredients, and prices.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:NOTE: Traditions, Inc. may change the requirements of this job description at any time. These include, but are not limited to the following:Embodies Traditions' Mission, Vision, and Core ValuesGreet guests, escort them to their seats or waiting areas, and present them with menus and wine listsAssign guests to tables suitable for their needsDirect guests to coatrooms and waiting areas such as loungesEnsure guests are seated promptly, be attentive at all times to guests seated in waiting areas or loungeInspect dining and serving areas to ensure cleanliness and proper setupExplain how various menu items are prepared, describing ingredients and cooking methodsMaintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and guests' concerns are addressedReceive and record guests' dining reservationsSupervise and coordinate activities of dining room staff to ensure that guests receive prompt and courteous serviceSpeak with guests to ensure satisfaction with food and service, and to respond to complaintsReview work procedures and operational problems in order to determine ways to improve service, performance, and/or safetyCheck with guests to ensure that they are enjoying their meals and take action to correct any problemsExplain how various menu items are prepared, describing ingredients and cooking methodsInform guests of daily specialsPresent menus to guests and answer questions about menu items, making recommendations upon requestDescribe and recommend wines to guestsServe food and/or beverages to guests; prepare and serve specialty dishes at tables as requiredPrepare tables for meals, including setting up items such as linens, silverware, and glasswareRemove dishes and glasses from tables or counters, and take them to kitchen for cleaningStock service areas with supplies such as coffee, food, tableware, and linens, fill salt, pepper, sugar, cream, condiment, and napkin containers, etc.Take orders from guests for food or beverages when necessaryPrepare checks that itemize and total meal costs and sales taxesPresent bills, accept payments, operate cash registerPrepare cash receipts after establishments close, and make bank depositsMaintain personal health and sanitation standards (wash hands when using restroom, etc.)Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safetyThis position is located within The Chickasaw Nation's Casinos.OTHER DUTIES AND RESPONSIBILITIES:NOTE: These include, but are not limited to the following (additional responsibilities may be assigned as necessary):Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in personPerforming day-to-day administrative tasks such as maintaining information files and processing paperworkUniforms and/or clothing should always be on stage cleanAlways wear safety slip resistant shoesAlways wear safety belt when lifting objects over 20lbsCreate and support an environment of Teamwork by helping a fellow employee or guest, without a second thoughtSuperior attendance and punctualityAttendance in mandatory meetings, training, workshops, and/or seminarsAdhere to organization policies and proceduresREQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE):Must be 18 years of age or olderKnowledge of principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction desiredPerforming for people or dealing directly with the public. This includes serving guests in restaurants and receiving guestsGood oral and written communication skillsMature judgment and professionalism in handling all mattersAbility to read, write, and understand ordersExcellent oral and written communication skillsGood computer skillsMature judgment and professionalism in handling all mattersAbility to read and understand information and ideas presented in writingAbility to handle cash, give change, and balance receipts at end of shiftExcellent organization and problem solving skillsKnowledge of InfoGenesis softwareWORKING CONDITIONS AND PHYSICAL EFFORT:Standing during entire shiftReaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushesLifts and carries tubs and cases, weighing up to 30 lbsEssential hand/eye coordinationWork is normally performed in a typical interior restaurant work environmentNoise level is moderate to highModerate or high exposure to cigarette smokeLimited exposure to physical riskModerate physical effort requiredEEOTraditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.VINO123by Jobble

Keywords: Traditions Hospitality Group, Wichita Falls , Host, Vino's Italian Kitchen, Hospitality & Tourism , Thackerville, Texas