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GM Manager

Company: United Family of Stores
Location: Burkburnett
Posted on: November 23, 2021

Job Description:

* Manage incoming calls * Identify and assess customers' needs to achieve satisfaction * Build sustainable relationships and trust with customer accounts through open and interactive communication * Provide accurate, valid and complete information by using the right methods/tools * Meet personal/customer service team sales targets and call handling quotas * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution * Keep records of customer interactions, process customer accounts and file documents * Follow communication procedures, guidelines and policies * Take the extra mile to engage customers

Keywords: United Family of Stores, Wichita Falls , GM Manager, Executive , Burkburnett, Texas

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