Human Resources Associate
Company: The Results Companies
Location: Wichita Falls
Posted on: May 12, 2019
Headquartered in Fort Lauderdale, FL, The Results Companies is a
privately held company which is majority owned by One Equity
Partners, a Private Equity Firm, and Results' management. Results
operates 31 contact centers throughout the United States, Latin
America, and the Philippines. For over 26 years we have served as a
premier global customer experience provider for many Fortune 500
companies and uniquely designed, built and operated award-winning
contact centers that have set the standard for innovative
customer-focused contact solutions. Entrusted with over 46,000,000
relationships a year, our success and proven ability to respond to
our Partner's growth has enabled us to expand our global footprint.
With over 23,000 employees across the globe, The Results Companies'
expertise extends beyond call centers. We're experts in
representatives, analytical technologies, brand fulfillment and
creating strategic advantages for our Partners.
Description of Service Lines: Results' current client portfolio
consists of 82 Partners across various industries inclusive of the
--- Wireless Telecommunications
--- Financial Services
--- Subscriber Based Entertainment
--- Tax Services
Our vision is to be the premier global Customer Experience Provider
for Fortune 500 companies; to become the benchmark for brand
advocacy and service excellence and the transparent provider of
choice for customers around the world.
Driven by our "expect greater" commitment to our customers and
communities, we aspire to exceed expectations through the
brilliance and unyielding passion of our people.
The Company is an equal opportunity and affirmative action employer
and will consider all qualified applicants without regard to race,
color, religion, national origin, sex, sexual orientation, gender
identity, age, disability, veteran status or any other protected
factors under federal, state or local law.
The HR Associate performs human resources-related duties at the
administrative level and may carry out responsibilities in some, or
all, of the following functional areas: training, employment life
cycle, policy implementation, employment law compliance, payroll,
and benefits administration.
Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Acts as initial point of contact for employee requests and routes
them to the appropriate resources.
Facilitates or provides training to the workforce including new
Assists with planning and executing company sponsored events,
including quarterly Results Day celebrations.
Ensures all necessary documentation is received and compiled in the
appropriate employee file structure for new hires and ongoing
through the entire employee life cycle.
Completes the I-9 and E-verify process for all new hires.
Maintains and coordinates employee recognition programs.
May participate in meetings and training sessions for HR staff
Maintains company organization charts and the employee
Maintains human resource information system records and compiles
reports from the database.
May gather and compile data for reporting purposes from various
sources. Recommends new methods, policies and procedures to
continually improve efficiency of the department and services
Maintains compliance with federal, state and local employment and
benefits laws and regulations. Maintains records, reports and logs
and postings ensuring compliance with all legal requirements.
Performs benefits administration and communicating benefits
information to employees.
Performs payroll related duties as it pertains to timekeeping, PTO,
Communication, Confidentiality, Consultation, Dependability,
Ethical Practice, Global & Cultural Awareness, Technically
proficient in Microsoft applications
This position has no supervision responsibilities.
While performing the duties of this job, the employee regularly
works in an office setting.
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job.
While performing the duties of this job, the employee is regularly
required to use hands and fingers to handle, feel or operate
objects, tools or controls, and reach with hands and arms. The
employee is frequently required to talk and hear.
This is a full-time position. Standard days and hours of work are
Monday through Friday, 8:00 a.m. through 5:00 p.m., however, this
position may require long hours with occasional evening or weekend
Occasional travel to various worksites may be required.
One year of experience in human resource role minimum.
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
Keywords: The Results Companies, Wichita Falls , Human Resources Associate, Human Resources , Wichita Falls, Texas
Didn't find what you're looking for? Search again!