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Branch Collection Specialist

Company: OneMain Financial
Location: Wichita Falls
Posted on: October 19, 2020

Job Description:

PUT YOUR CAREER IN MOTION AS A CONSUMER LOAN SALES SPECIALIST

At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast and affordable financing for life’s expenses.   Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.

When starting your career with OneMain, you have the potential to earn an annual salary plus incentives.  You will also have access to robust training programs and opportunities to advance your career to leadership roles, such as Branch Manager and District Manager.  Other benefits for team members include competitive pay, sales-drive incentive programs, medical, dental, 401(k), paid time-off, paid volunteer time, tuition reimbursement and more.

IN THE ROLE

Deliver results related to individual and branch sales goals as well as customer expectations

Develop new relationships – and maintain existing relationships - working with customers throughout the loan process and loan life cycle

Present financial solutions, based on customer needs, that meet their goals

Present customers with optional insurance products

Educate customers on the terms and conditions of their loan to ensure a clear understanding

Partner with local businesses to seek out and develop new customers

Learn how to utilize credit underwriting techniques and sales tools

Manage the life cycle of the loan, including collections activities, complying with all laws and regulations

REQUIREMENTS

HS Diploma/GED

Must be able to travel locally for business development purposes

PREFERRED REQUIREMENTS

Sales or Customer Service experience

Bilingual ( language requirement per need )

OneMain Financial is the country’s largest lending-exclusive financial company. With nearly 1,600 branches across 44 states, we proudly offer safe, affordable and transparent installment loans to millions of hard-working people. Our customers turn to us to meet important financial needs, including debt consolidation, medical expenses, household bills, home improvements and auto purchases. OneMain is constantly innovating to serve customers when, where and how they want. Our steadfast commitment to doing the right thing extends to our customers, our employees and the communities where we live and work –a mission that hasn’t changed for more than 100 years.

Key Word Tags

Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

PUT YOUR CAREER IN MOTION AS A BRANCH COLLECTIONS SPECIALIST

At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances.  Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain.

When starting your career with OneMain, you have the potential to earn an annual salary plus incentives.  You will also have access to robust training programs and opportunities to advance your career to leadership roles, such as Branch Manager and District Manager.  Other benefits for team members include competitive pay, sales-driven incentive programs, medical, dental, 401(k), paid time-off, paid volunteer time, tuition reimbursement and more.

IN THE ROLE

Responsible for high volume collections (via phone) activities to achieve delinquency goals for an assigned branch

Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters

Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities

Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies

REQUIREMENTS

HS Diploma/GED

PREFERRED REQUIREMENTS

Collections or Customer Service experience

Bilingual ( language requirement per need )

OneMain Financial is the country’s largest lending-exclusive financial company. With nearly 1,600 branches across 44 states, we proudly offer safe, affordable and transparent installment loans to millions of hard-working people. Our customers turn to us to meet important financial needs, including debt consolidation, medical expenses, household bills, home improvements and auto purchases. OneMain is constantly innovating to serve customers when, where and how they want. Our steadfast commitment to doing the right thing extends to our customers, our employees and the communities where we live and work –a mission that hasn’t changed for more than 100 years.

KEY WORD TAGS

Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit

Keywords: OneMain Financial, Wichita Falls , Branch Collection Specialist, Other , Wichita Falls, Texas

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