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Investigator IV

Company: Texas State Job Bank
Location: WICHITA FALLS
Posted on: May 3, 2021

Job Description:

Job/Position DescriptionA Provider Investigator investigates reports of abuse, neglect, and exploitation of adults and children with mental illness or intellectual, developmental, and physical disabilities. Investigations occur in a variety of settings such as facilities, group homes, and private residences. Investigations are completed in accordance with Texas Administrative Code and Provider Investigations policy.Essential Job Functionsand#149;Conducts interviews concerning the allegation of abuse, neglect, or exploitation.and#149;Collects evidence pertinent to the investigation. and#149;Uses critical thinking and sound judgement to analyze evidence related to the allegation. and#149;Writes reports summarizing the facts obtained during the investigations as to whether abuse, neglect, or exploitation occurred.and#149;Communicates professionally and appropriately, via all communication mediums. and#149;Promotes and demonstrates appropriate respect for cultural diversity. and#149;Behaves ethically and adheres to HHSC Standards of Conduct. and#149;Participates in case conferences and meetings with supervisors and peers regarding case progress and disposition. and#149;Participates in continuous training. and#149;Attends work regularly in accordance with agency leave policy.and#149;Works occasionally outside of traditional working hours (8 am and#150; 5 pm), which may include evening hours, weekends, and holidays, as required for case-related functions and/or as required by management.and#149;Travels using personal vehicle. Travel reimbursement provided.and#149;Performs other duties as assigned and required to maintain unit operations. Registrations, Licensure Requirements or CertificationsValid driverand#146;s license Knowledge Skills Abilitiesand#149;Knowledge of Provider Investigations agency policies, procedures, and standards.and#149;Knowledge of Texas laws relating to Provider Investigations and protective services.and#149;Knowledge of the population Provider Investigations serves including adults and children with mental health issues, and intellectual, developmental, and physical disabilities.and#149;Knowledge of crisis intervention techniques and skills.and#149;Knowledge of differing cultures/ethnic groups and values.and#149;Skill in establishing and maintaining effective working relationships.and#149;Skill in effective verbal and written communication.and#149;Ability to work in a potentially emotion-filled environment.and#149;Ability to operate a computer, tablet, or laptop device, smart phone, and various software packages, including Microsoft Office.and#149;Ability to operate standard office equipment including fax and copy machines.and#149;Ability to conduct interviews in a variety of locations, including private residences, day habilitation facilities, group homes, and state operated facilities. and#149;Ability to work in environments where violent and dangerous individuals may be itial Screening CriteriaWillingness to travel.Willingness to work outside of normal working hours (8 am and#150; 5 pm).Graduation from an accredited four-year college or university. Additional InformationThis position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for this position must have a reliable motor vehicle, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of insurance and license.Newly-hired HHS employees in eligible positions will be assigned an HHS cellular phone and tablet. This position requires travel to and from interviews. This requires the ability to work independ hsc.state.tx.us/ENG/CareerPortal/job/_profile.cfm?szOrderID=474587 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.

Keywords: Texas State Job Bank, Wichita Falls , Investigator IV, Other , WICHITA FALLS, Texas

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