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Security Officer - Red River

Company: Texas State Job Bank
Location: Devol
Posted on: May 3, 2021

Job Description:

Performs Cage cashiering duties such as the exchange of money for chips and tickets, check cashing, debit and credit transactions, prepare jackpot transactions, and counting and recording hospitality cashier tips; including all required documentation.Essential Duties and ResponsibilitiesAll Team Members must embrace and deliver Kiowais Guest Service Standards to every Guest on every shift, as outlined in Orientation, the Team Member Handbook, SOPis, and any other related trainingConsistently ensures an exceptional level of service and satisfaction is achieved throughout the property, exceeding the expectations of external and internal Guests alike in a timely and effective mannerProvides overall protection from, and elimination of, anything that may tend to jeopardize the welfare and security of the company assets, properties, Guests, and Team MembersPatrols the buildings and grounds.Safeguards the assets of the casinoEnforces gaming regulations included in the MICSPrepare clear, concise, and complete written accident and incident reports as required by policy/procedure/internal controlsGuards and transports chips, tokens, currency, and coins throughout the casinoCollects and transports drop boxes to storage areaObserve slot/gaming machine dropPerform poker game and table game dropPeriodically, examines doors, windows, and gates to determine that they are secureWarns violators of rule infractions and apprehends or expels persons engaging in suspicious or criminal actsPeriodically, inspects equipment and machinery to ascertain if tampering has occurredDetect and correct safety and/or security problems that could endanger guests or Team MembersSounds alarm or calls police/fire department by telephone in case of emergencyRecords data such as property damage, unusual occurrences, and malfunctioning of machinery or equipmentRegulates vehicle and pedestrian traffic to maintain orderly flowAdheres to all regulatory, departmental, and casino policies and procedures, and to the MICSProvides information and directions to guestsAppropriately react to incidents and make decisions under stress and/or duressComply with the confidential policy as it relates to the release or disclosure of organizational information.Demonstrate excellent guest service skills, such as the Kiowa U Program skills provided and cooperate with other Team Members in providing guest information, assistance, and serviceAll other duties as assignedMust adhere to departmental, organizational, state, and federal safety rules and regulations, applicable processes for safe operation, appropriate Personal Protective Equipment, in addition to any/all related controls for personal welfare and the safety of othersKnowledge, Skills and Abilities (KSA)iSpecifics Required:High school diploma or GED requiredAt least 21 years of age1 year Law Enforcement, Security, Military or Guest Service experienceCPR certification (or ability to obtain within three months of hire)Valid Driveris License and be insurable on the companyis policyPreferred:Working knowledge of the gaming industry and laws/regulations governing gaming operationsSkills Required:Basic computer skillsStrong organizational skillsStrong written communication skillsStrong verbal communication skillsGuest service, interpersonal and teamwork skills necessary to maintain quality service deliveryAccurate and detail-orientedStrong problem solving skillsAbilities Required:Ability to maintain high confidentialityAbility to independently manage multiple tasks in a professional mannerAbility to work independently with minimal supervisionAbility to work cooperatively with all departmentsAbility to independently lift up to 50 pounds dailyPhysical Demands / Work EnvironmentPHYSICAL DEMANDS:iMust be able to communicate using written, oral, and computer methods.Must be able to operate computer equipment (for extended periods of time).Must be able to stand and exert fast-paced mobility for periods of 8-hours or more.iMust have manual de

Keywords: Texas State Job Bank, Wichita Falls , Security Officer - Red River, Other , Devol, Texas

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