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Sr. UX Researcher - Platform (Remote)

Company: CrowdStrike
Location: Newcastle
Posted on: June 10, 2021

Job Description:

At CrowdStrike were on a mission - to stop breaches. Our groundbreaking technology, services delivery, and intelligence gathering together with our innovations in machine learning and behavioral-based detection, allow our customers to not only defend themselves, but do so in a future-proof manner. Weve earned numerous honors and top rankings for our technology, organization and people clearly confirming our industry leadership and our special culture driving it. We also offer flexible work arrangements to help our people manage their personal and professional lives in a way that works for them. So if youre ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to stop breaches and protect people globally, lets talk.About the Role:Our team is hiring a Senior User Experience Researcher wholl be responsible for defining & conducting tactical and strategic research designed to understand the needs, expectations, and behaviors of the people charged with keeping their company safe.Our UX team is a cross-functional, global UX team of UX designers, UI/visual designers, researchers, and writers collaborating closely with product managers, engineers, and QA to deliver the best possible experience for our customers.Youll be joining our Platform product group. This group is responsible for creating the building blocks that power applications that stop breaches. These building blocks support numerous internal product groups and external partners and include Authentication, Host Management, Workflows, Partner Integrations, and our design system, Toucan.What Youll DoDefine and conduct qualitative and quantitative user experience research across multiple projectsDeliver insights to help inform and execute on major initiatives by conducting generative and evaluative researchCommunicate insights and recommendations in a consumable, engaging way using artifacts such as reports, journey maps persona, and other formats as appropriateCollaborate with a multidisciplinary team to advocate for user-centered experiencesHelp educate and advocate for the best research practices on behalf of a relatively new UX research team across the companyWhat Youll NeedExperience conducting multiple, formative and evaluative research methodologies (such as remote studies, contextual inquiry, iterative prototype testing, and surveys) with a deep understanding of strengths and weaknesses of each approach.Comfort running multiple projects, including logistics of scoping and recruitingA combination of integrity and flexibility to balance research speed and rigorExperience effectively collaborating with multidisciplinary teams of designers, product managers, engineers, analysts, and other partnersStrong storytelling skills with a real passion for finding new, effective ways to advocate for our usersBonus Points Experience working with Agile Design, Lean UX and/or Service Design methodologiesUnderstanding of visual communication principles such as typography, color and formAdvanced understanding of quantitative methods, such as statistical analysis and A/B testingKnowledge of and experience in cybersecurity or productivity apps#LI-MH1#LI-OC1#LI-RemoteBenefits of Working at CrowdStrike:Market leader in compensationand equity awardsCompetitive vacation policyComprehensive health benefits + 401k planPaid parental leave, including adoptionFlexible work environmentWellness programsStocked fridges, coffee, soda, and lots of treatsWe are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives and ways of solving problems so we strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work.CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.CrowdStrike participates in the E-Verify program. Notice of E-Verify ParticipationRight to Work Associated topics: gui, interactive producer, interface, ui, ui ux designer, user interface, ux, ux designer, ux ui designer, wireframing

Keywords: CrowdStrike, Wichita Falls , Sr. UX Researcher - Platform (Remote), Other , Newcastle, Texas

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