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Manager IV

Company: North Texas State Hospital - Wichita Falls Campus
Location: Wichita Falls
Posted on: June 12, 2021

Job Description:

Performs highly complex (senior-level) managerial work administering the daily operations and activities and directing immunization registry (ImmTrac) activities for the Immunization Information Systems (IIS) Branch.

Works under general direction of the Immunization Unit Director with considerable latitude for the use of initiative and independent judgment. Establishes goals and objectives of the IIS Branch. Develops guidelines, policies, and procedures. Ensures that rules are updated and in accordance with legislation regarding the immunization registry. Develops and implements quality assurance procedures for program evaluation. Works with DSHS Information Technology staff and vendor contractors on the maintenance and support of the ImmTrac software application including the monitoring of contractor expenditures. Develops and evaluates budget requests for grant proposals. Works cross-functionally to develop educational programs for various Registry users. Utilizes project management skills to ensure operations and the Registry application complement one another. Works with stakeholders. Plans, assigns, and supervises the work of others.

Essential Job Functions:
(25%) Represents the Immunization Registry Branch and Immunization Unit at meetings, hearings, and conferences and reviews proposed legislation and makes recommendations for DSHS to that legislation. Responds to inquiries from DSHS management, the Office of General Counsel, the Office of Government Affairs, and the Texas Legislature. This position exercises considerable independent judgment in carrying out responsibilities within a highly collaborative environment. Allocates resources and drafts and modifies budgets. Analyzes, recommends and/or determines prioritization on system enhancements and development based on Immunization Program priorities. Contributes to, makes recommendations, or establishes program or state level policy and practices related to data management, security, privacy, and procurement. Supports public and private providers in meeting statutory requirements as well as programmatic needs for data submission and data access. Identifies and enables use of programmatic data and information to improve organizational processes and performance. Makes recommendations regarding policy and fiscal decisions that affect local agencies, public and private providers, and other state partners. Formulates corrective action on behalf of agency for client, customer, or beneficiary complaints or conflicts. Contributes to the development and adoption of local and national standards for IIS operations and interoperability and recommends best practices. Decisions regarding grant or cooperative agreement applications, implementation and/or reporting processes. Approaches to IIS interoperability, including data linking and data system integration across public health.

(25%) Manages and directs all Immunization Registry Branch activities. Provide manager level leadership to Immunization Information Systems Branch. Represent the IIS through presentations and written materials locally and nationally. Oversees program-level projects and coordinates priorities within an IIS. Assist with strategic planning for IIS and Immunization Program, translates agency strategy into operational practices. Ensure operations are managed effectively to meet organizational/agency needs. Prioritize operational tasks and activities based on available funding, mandates, program deliverables, relative value, and staff skills for IIS. Develops strategies, plans, and procedures to implement program and funder policies and initiatives. Maintains and updates system and program documentation. Leads implementation of corrective actions for IIS. Leads quality improvement or quality assurance efforts for IIS. Monitors operations and directs the use of performance measures to ensure a high degree of effective service delivery. Recommends business actions to improve operations, processes, fiscal accountability, employee satisfaction, and overall organizational performance. Develops and documents policies and procedures in compliance with applicable laws, statutes or agency guidance. Provides feedback from customers, stakeholders, and beneficiaries to appropriate teams and/or leadership for unresolved issues requiring escalation within the agency. Monitors timelines, performance, and customer satisfaction. Oversees marketing, promotion, or training activities. Establishes and implements change management across IIS and supports change management across Immunization Program. Oversees activities related to help desk or provider relations. Provides technical assistance to users. Engages nationally in efforts to develop and inform IIS-specific standards and best practices. Coordinates priorities for IIS development and enhancement through a Change Control Team (CCT), Change Control Board (CCB), or similar configuration to collect program and user input. Develops business requirements for enhancements to the IIS.

(25%) Informatics/Technical Management. Oversees planning and collection of data and information. Plan, coordinate, and establish methods, processes and standards for work performed by staff to ensure information needs of end users are achieved. Leverage and/or seek to influence standards, as appropriate, and ensures consistency with national standards and certification initiatives to improve health data use to meet the agency, partner, and stakeholder needs to improve population health. Support adoption of data standards that facilitate interoperability. Serve as a liaison for Health Information Exchange (HIE) initiatives at the state, jurisdictional, or local level. Implement policies related to national initiatives such as the Accountable Care Act, HITECH, and Meaningful Use program. Provide input into federal rule making or other policy making activities related to informatics practice and health reform as requested. Identify and engage stakeholders required for informatics projects related to health information exchange, Accountable Care Act, and public health reporting for CMS Meaningful Use Program. Develop and/or assists with studies, assessments, evaluations of data collection, data management, adoption of technology, change management issues, and use of information to improve population health. Coordinate system design and analysis with vendors to ensure information needs of the program, department and other end users are met. Explore and recommend technology solutions and/or automation of key processes. Coordinate, manage or oversee data and/or information management (i.e. deduplication of records, data purges, requests for information, processing user rights, assignment of log-in, consumer access to information). Coordinate, manage, oversee or ensure compliance with HIPAA, FERPA, and privacy and security practices. Research and/or consider recommendations for hardware, software, and other technology enhancements to support program objectives.
(20%) Supervises staff: develops job descriptions, conducts interviews, and selects applicants for positions according to DSHS policies. Assigns, reviews, and evaluates staff activities to ensure prompt and efficient customer service and resolution of data communication issues/problems. Advises and counsels staff regarding work performance. Recommends staff for upgrades and/or merit increases. Participates in performance evaluation in accordance with DSHS policy.

(5%) Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency?s obligation for disaster response and/or recovery of Continuity of Operations (COOP) activation. Such participation may require an alternative shift patter assignment and/or location.

Knowledge Skills Abilities:
?Considerable knowledge of public health, health promotion and education, vaccine-preventable diseases, adult education, customer service, planning and evaluation, budget management, program administration and staff supervision.
?Knowledge of immunization terminology and practices, and the data elements that
support them.
?Knowledge of relevant IIS standards, including HL7 2.x and SOAP/Web Services.
?Knowledge of IIS best practice documentation developed by the Modeling of
Immunization Registry Operations Workgroup (MIROW).
?Knowledge of national initiatives such as Meaningful Use, and their impact on IIS and
health information exchange.
?Knowledge of standardized IIS business rules and best practices.
?Effective writing and speaking skills
?Database management and knowledge of presentation software.
?Excellent interpersonal skills and effective problem-solving skills.
?Excellent project management skills.
?Skilled in problem solving; planning, organizing, developing, and implementing multiple projects/activities; managing staff and handling multi-faceted personnel issues; and in the use of data programming, spreadsheet, and presentation software programs (Word, Excel, SQL, SAS, PowerPoint).
?Ability to plan, direct, coordinate, and supervise the work of others; to direct program activities; to interpret public health laws, rules, regulations, and recommendations related to immunizations; to establish goals and objectives; to train personnel; to evaluate administrative policies and procedures; to interpret DSHS policies and implement division procedures; to present technical information to a variety of individuals and groups; to work effectively with all people.
?Ability to present technical information and to testify at hearings and public meetings; to identify and define user task needs; to communicate technical information effectively, in written and verbal form; to establish and maintain effective working relationships with others; to work with detailed data documents.
?Ability to plan and organize work effectively and direct the work of others.
?Ability to deal effectively with subordinates, supervisors, groups and individuals.

Registration or Licensure Requirements:

Initial Selection Criteria:
?Five plus years of experience in Immunization Information Systems (IIS) with over three years in Health Technology or 10+ years of experience in Health Technology.
?Graduation from an accredited four-year college or university with major coursework in information technology or related fields preferred.
?Knowledge of immunization terminology and practices, and the data elements that support them preferred.
?Five years of demonstrated leadership experience, including the ability to communicate with various levels of IT and business groups.
?Knowledge of relevant IIS standards, including HL7 2.x and SOAP (Simple Object Access Protocol)/Web Services.
?Knowledge of Health Information Exchange and Electronic Health Records preferred.
?Knowledge of statistics and analyzing data sets; report writing and presenting findings.

Additional Information:
Must be legally authorized to work in the U.S. without sponsorship. Applicants selected for an interview will be required to submit a writing sample and complete an in-basket exercise. Full salary range may not be offered due to budget limitations.

Requisition ID: 469457

MOS Code:
68S, 60C, HM, 230X, 4E0X1, 43HX, 43MX, 43EX

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

- Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Keywords: North Texas State Hospital - Wichita Falls Campus, Wichita Falls , Manager IV, Other , Wichita Falls, Texas

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