Business Services Officer
Company: North Texas State Hospital - Wichita Falls Campus
Location: Wichita Falls
Posted on: June 12, 2021
Property Manager III
Under the supervision of the Regional Business Services Manager,
the Regional Business Services Officer coordinates and executes the
administrative support services for all HHS agency programs in a
regional geographic area. Work involves a wide range of facility
support activities, includes functions such as facility leasing and
management, space planning, managing office moves, safety and
security inspections and remediation's, coordinating office
maintenance activities, contract initiation and management, asset
management, and various other duties to facilitate the smooth
operations of the regional client service programs. Provides
consultative services, guidance and technical assistance to
customers in agency programs. Analyzes program requests and
develops action plans to meet or exceed needs. Consults with
contractors, lessors, public officials, and internal and external
agency representatives to resolve problems and ensure continued
service delivery in support of HHS regional programs. Conducts
onsite studies and analysis of operations in assigned regional
office locations to collect data, determine trends, resolve
problems and ensure compliance with building regulations, safety
codes and other applicable facility standards. Prepares reports of
findings and makes recommendations on improving procedures and
initiating new practices. Plan, assign, and/or supervise the work
of others. Works under limited supervision, with considerable
latitude for use of initiative and independent judgment.
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance
with agency leave policy and performs other duties as assigned.
Conducts regular scheduled visits to local/field offices to perform
facility reviews; ensures all emergency and routine building
problems and safety issues are identified and corrected in a timely
manner; counsels and trains Local Office Coordinators (LOC) on
available RAS services, how to request assistance, supplies and/or
equipment, and the appropriate monitoring and reporting of safety
or security concerns; manages all service requests and resolves
facility issues for assigned offices to include coordinating
purchases, contracting repair or maintenance services, initiating
emergency or security incident management, addressing accessibility
or safety issues, and intervening on vendor or lessor performance
concerns; maintains productive relationships with LOCs to
facilitate effective RAS service delivery to programs (40%)
Analyzes and reviews use of space among agencies at assigned
offices to determine efficiencies; consults with programs on
requests for additional space, evaluating options for relocation,
adding space or obtaining new leases; implements RAS space
allocation guidelines across all agencies; recommends most cost
effective options to program and RAS management; manages space
projects through to completion with necessary actions such as
coordination with HHS Facility Management and Leasing (FML), Texas
Facility Commission (TFC), agency program management, lessors,
contractors, purchasers, inspectors, movers, and agency telecom and
IT support. (20%)
Develops specifications for services and manages service contracts
for regional offices in order to meet program agency goals; service
contracts include janitorial, security, locksmiths, electricians,
plumbing, HVAC, freight/shipping/postage meters, office equipment
supply and maintenance, and carpet cleaning (15%)
Coordinates with RAS warehouse and asset management staff to
arrange the pickup, transfer and appropriate disposition of agency
records and surplus furniture and equipment. Assists in annual
inventory, locating, scanning and reconciling reports on controlled
Assists in developing and implementing policies, procedures, and
special projects to improve RAS service delivery or meet regional
program needs. Prepares reports, serves on workgroups, provides
technical assistance, handles emergency tasks and assignments, and
performs other duties as required in support of efficient regional
programs serving the public. (10%)
Assigns and oversees work of other support staff in Business
Knowledge Skills Abilities:
Knowledge of local, state and federal laws, and regulations
relevant to business services, facility operations, contract
management and procurement.
Knowledge of the principles, practices and techniques of facility
management, contract development and management, leasing and state
Knowledge of the programs of the Texas Health & Human Services
Skill in planning, organizing, implementing and evaluating large
multi-faceted projects and program support activities.
Skill in effective communications, including negotiating, resolving
conflicts, consulting, training, and preparing reports.
Skill in the use of standard agency computer hardware and software
such as Microsoft Office Suite.
Ability to manage multiple tasks, with competing deadlines and
produce quality deliverables with a sense of urgency.
Ability to respond to emergency situations (even after hours) that
could affect employee and client safety, take corrective action to
Ability to identify problems, evaluate options and implement
Ability to communicate effectively orally and in writing.
Ability to exercise sound judgment and make decisions in accordance
with the established policies and procedures.
Ability to establish and maintain effective working relationships
with customers, peers, management, and external contacts.
Ability to travel locally and across the state which may include
Registration or Licensure Requirements:
Valid Class C Texas Driver?s License.
Initial Selection Criteria:
High School diploma or GED is required. Knowledge of Business
Services operations and processes. Knowledge of contract
management, facility leasing and facility management. Skill in
computer usage including Microsoft Office Suite. Experience
performing supervisory, managerial, professional, or technical
work. Ability to manage multiple projects. Ability to communicate
effectively orally and in writing.
Ability to work outside normal business hours as required, which
may include responding to facility related emergencies. May assist
with emergency/disaster situations throughout the state. Ability to
travel which may include overnight stays. Please note that while
the posted salary range for this position is $4,023.17 to
$5,301.33, only former and current Health and Human Services
Commission employees will be offered a salary above $4,023.17.
Current employees promoting into this position will be offered a
salary that meets Human Resources salary guidelines for promoting
employees. Former employees may be offered a salary above $4,023.17
if they have recent, comparable experience. Recent experience
includes experience within one year prior to the application
closing date. Applicants who are not current or former Health and
Human Services Commission employees will be offered a salary of
92Y, 92A, LS, 1330, 30CO
Note: Military occupation(s) that relate to the initial selection
criteria and registration or licensure requirements for this
position may include, but not limited to: 92Y, 92A, LS, 1330, 30CO.
All active duty military, reservists, guardsmen, and veterans are
encouraged to apply if qualified to fill this position. For more
information see the Texas State Auditor?s Military Crosswalk at
HHS agencies use E-Verify. You must bring your I-9 documentation
with you on your first day of work.
- Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS
agencies will provide reasonable accommodation during the hiring
and selection process for qualified individuals with a disability.
If you need assistance completing the on-line application, contact
the HHS Employee Service Center at 1-888-894-4747. If you are
contacted for an interview and need accommodation to participate in
the interview process, please notify the person scheduling the
Keywords: North Texas State Hospital - Wichita Falls Campus, Wichita Falls , Business Services Officer, Other , Wichita Falls, Texas
Didn't find what you're looking for? Search again!