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Director II

Company: North Texas State Hospital - Wichita Falls Campus
Location: Wichita Falls
Posted on: June 12, 2021

Job Description:


Director II - The Director II will partner in managing the work of the Department of Family and Protective Services (DFPS) Division of Systems Improvement in building a preeminent system for protecting children and vulnerable adults from abuse, neglect and exploitation. The DFPS Division of Systems Improvement partners with DFPS leadership to continuously and proactively improve the agencys processes, practices and functioning to ensure optimal outcomes for the vulnerable children and adults DFPS serves. The Deputy Director will work with the Director in setting the strategic direction for, and running the day-to-day work of, the Division and will directly manage and lead the work of the Regional Systems Improvement Team consisting of 11 Regional Systems Improvement Specialists.

The Regional Systems Improvement Team works with regional leadership to strategically use data to identify what parts of the system are working well and areas to target for improvement. The Team then works with staff to explore regional details of the people, policy and process to find out why particular areas are performing well or need improvement. Working with regional leadership and, when appropriate, external stakeholders, the Team brainstorms what to do, helps implement plans, and tracks and reports on progress.

Essential Job Functions:
Develop, manage and supervise a large team that is housed in different parts of the state.

Support regional management in making and sustaining needed cultural, process, organizational and other changes.

Facilitate a collaborative approach to designing and implementing process, organizational and other changes.

Explain data and analysis in a way that is understandable to those with limited data knowledge or experience.

Use data to track regional implementation progress and outcomes and help regions make needed adjustments.

Help facilitate communication across regions, effectively communicate with DFPS state office leadership, and support communication between the regions and state office.

Knowledge Skills Abilities:
Ability to creatively problem solve, including accessing needed resources from multiple areas and sources and helping management think outside the box in developing solutions.

Understanding of and demonstrated skill in project management - specifically being able to keep plans on track.

An attitude of customer service with demonstrated experience in team-building and collaboration - helping management stay focused on outcomes to be achieved but being flexible and deferring to management with respect to how to best accomplish objectives.

Communication skills - the ability to communicate information orally and in writing in a way that is understandable for multiple different audiences, including taking complicated information and making it understandable.

An ability to work with staff at all different levels - from a caseworker to a Regional Director to the DFPS Commissioner.

Data analysis skills - ability to understand and conduct basic data analysis.

An understanding of and ability to apply process and systems improvement principles.


Registration or Licensure Requirements:
N/A

Initial Selection Criteria:
1. Experience leading and directly supervising staff or leading workgroups

2. Experience communicating with individuals of differing levels of experience, knowledge and authority

3. Experience in designing and implementing process, organizational, policy, and other systems level change

4. Experience in basic data analysis


Additional Information:
Candidates invited to an interview will be required to bring a writing sample of a policy analysis they prepared or a power point presentation they have given in conjunction
with a paid employment or unpaid position listed in their application. For each candidate interviewed, consideration will also be given to the candidates known job performance and ability to answer interview questions.

Requisition ID: 485589

MOS Code:
Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditors Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

- Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.



Keywords: North Texas State Hospital - Wichita Falls Campus, Wichita Falls , Director II, Other , Wichita Falls, Texas

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