CPS Contract Tech III

Company: North Texas State Hospital - Wichita Falls Campus
Location: Wichita Falls
Posted on: June 13, 2022

Job Description:

This position performs highly complex (senior-level) contract assistance and review work. Work involves preparing and reviewing contract material for program signatures, preparing and disseminating regular financial statements. The position is also responsible for review and maintenance of contract file information, and reviews and/or verifies contract data in the Information Management Protecting Adults and Children in Texas (IMPACT) system. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

This position demonstrates professionalism, confidentiality, teamwork, and clear communication. Interacts routinely with various levels of DFPS staff, particularly Child Protective Services, as well as contracted providers and the general public.



Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Provides contract assistance to contracting agency staff on eligibility, policy, and documentation processes. Tracks, organizes, and maintains documents for Residential Child-Care Providers (RCCP) eMAC records related to residential contracts. Update spreadsheets and other information as necessary on SharePoint to accurately reflect the status of contract activities.
Manages distribution and tracking of provider financial statements to a portion of RCC contractors to verify that contract data meets legal and fiscal requirements .
Provides intermediate-level technical assistance to contractors, contract applicants, DFPS staff, and staff of other state agencies others on policies, procedures, rules, regulations, standards and/or requirements. Communicates effectively to address issues and resolve problems or complaints. Researches inquiries in accordance with contract expectations, program policies and procedures.
Provides technical assistance in the development, preparation, and routing of contracts and amendments to ensure correctness and adherence to procedural requirements. Edits procedural guides and other documents to ensure processes are revised and updated.
Updates residential contractor contact information, maintains and reviews contract file information, scans and uploads documentation into the appropriate contract management database.
Supports quality assurance and performance measure tracking and reporting processes, and assists with contract monitoring as needed.
Provides support to other team members to ensure continuity of business practices, including managing and distributing information to contractors from the community mailbox, assisting with eMACs, preparing and shipping archived documents, ordering supplies, and serves as back up to colleagues. Performs other duties as assigned, including special projects.



Knowledge Skills Abilities:
Knowledge of DFPS policies and procedures, especially purchased client services and knowledge of Child Protective Services program, is preferred.
Knowledge of or ability to learn to research, enter and maintain data in the IMPACT (client and contracting) system.
Knowledge of office practices and administrative procedures, and of contract management policies and procedures.
Skilled at establishing and maintaining productive working relationships, both internally and externally, with emphasis on customer service.
Skills in communicating effectively, both orally and in writing.
Ability to operate a personal computer and use various software applications (MS Outlook, Word, Excel, Access).
Ability to collect, analyze, and interpret technical information; to make arithmetical computations and tabulations; to identify problems and plan corrective actions; to prepare and submit reports; to derive information from observations and interviews; to understand and follow instructions; to gather specific data from documentation systems; to communicate effectively; and to provide guidance to others. Ability to set priorities and work independently without close supervision.



Registration or Licensure Requirements:
Certified Texas Contract Manager (CTCM) certification is required between 12 and 18 months of hire.

Initial Selection Criteria:
Graduation from high school or equivalent. Three years full-time experience in the following: Department of Family & Protective Services, social services, administrative support, budgeting, accounting, or client services contracting environment. Experience working on a personal computer, utilizing various software packages (such as Word, Excel, Access, Outlook).
Experience working with contracts or CPS preferred.


Additional Information:
***This position can be housed in any office statewide. Office location will be based on selected applicant.***

Interview Requirements: Any candidate who is called to an agency for an interview must notify the interviewing agency in writing of any reasonable accommodation needed prior to the date of the interview.

MOS Code:
There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information, see the Texas State Auditor's Military Crosswalk .


HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

- Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Keywords: North Texas State Hospital - Wichita Falls Campus, Wichita Falls , CPS Contract Tech III, Other , Wichita Falls, Texas