Bilingual Customer Service Representative

Company: Farmers Insurance - District 15
Location: Wichita Falls
Posted on: June 23, 2022

Job Description:

Job Description We are searching for energetic, service-oriented professionals who speak spanish. Prior experience is not necessary, as we will coach you to help our clients better understand their insurance needs.
Our award winning training program will give you the skills you need to succeed including personalized coaching and continuous agent mentorship.
Your success is very important to us. - We want you to have a rewarding career, with clients you enjoy working with, in an agency that promotes your personal and professional growth.

***All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position.

Benefits

Weekends and Holidays Off
Career Development and Growth
Hands-on training
Great work/life balance
Paid Time Off (PTO)
Employee Discount
Base Salary with Commissions

Responsibilities

As an agency customer service representative, you will be empowered to oversee many of -the -operations of the local -agency:
Excite, engage and educate our customers through calls, emails, and text to inform them of our product offerings tailored to their specific needs

Communicate clearly, professionally and empathetically

Develop ongoing relationships within the community

Utilize databases to document and process insurance proposals and applications

Requirements

You'll thrive in this industry if you possess the following qualities:
Openness: - Growth mindset, open to new ideas, embrace feedback

People-oriented: Strong interpersonal skills to build effective relationships and -collaborate with -customers and coworkers

Problem solver:--- Ability to quickly understand the problem and develop creative and workable solutions

Coachable: Embraces and applies feedback

IT: Basic computers skills are essential, experience with Microsoft Office is a plus

Keywords: Farmers Insurance - District 15, Wichita Falls , Bilingual Customer Service Representative, Other , Wichita Falls, Texas