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Team Lead

Company: Qdoba Mexican Eats
Location: Wichita Falls
Posted on: November 19, 2022

Job Description:

Team Lead Job DescriptionWorking at QDOBA is about more than just amazing food. -At QDOBA, we take pride in serving our community based on a winning recipe of Hospitality, Positivity, and Performance. -As a team, we create experiences by bringing a contagious energy level and enthusiasm for preparing delicious food. -We count on our restaurant leaders to model the QDOBA Recipe of Hospitality, Positivity, and PerformancePOSITON SUMMARY: As a Team Lead, you would be responsible for managing restaurant operations in partnership with or in the absence of the Restaurant Manager. -Team leads help maintain an excellent working environment through leadership, direction, training, and development. The focus is always on developing people and maintaining a guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements:Job Functions include:

  • Fostering a positive restaurant culture by having fun and maintaining a positive attitude
  • Training, developing, and coaching team members; ensuring systems for training employees are fully implemented and followed
  • Identifying and developing internal candidates for Team Leader positions
  • Treating guests and employees with respect and dignity
  • Complying with all state and federal labor laws and regulations
  • Managing daily activities to achieve excellence in restaurant operational performance
  • Holding restaurant team accountable for consistently delivering excellent guest service and food quality in adherence to brand systems, procedures, and food safety requirements to provide a consistently positive guest experience
  • Reviewing practices as needed to continuously improve the guest experience
  • Interacting with guests and the community; responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
  • Maintaining brand image by ensuring restaurant cleanliness, maintenance, and excellent service
  • Partnering with the restaurant manager in using management information tools to analyze restaurant operational and financial performance
  • Identifying trends and suggesting action plans for improvement
  • Monitoring costs and adherence to budget and restaurant goals
  • Acts as an Ambassador of QDOBAAt Qdoba, we bring flavor to peoples' lives. This means we highly value the diversity and flavor our employees bring to the table.REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

Keywords: Qdoba Mexican Eats, Wichita Falls , Team Lead, Other , Wichita Falls, Texas

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