WichitaFallsRecruiter Since 2001
the smart solution for Wichita Falls jobs

Express Service Advisor

Company: Nissan of Wichita Falls
Location: Wichita Falls
Posted on: November 24, 2022

Job Description:

*Responsibilities: *

* --- Obtain customer and vehicle information;
* --- Performing a vehicle walk-around;
* --- Advising customers on any needed repair/maintenance work to their vehicle while keeping the customer's best interests in mind;
* --- Prepare a complete and accurate estimate of cost for labor and parts;
* --- Establish follow up time;
* --- Oversee flow of Express Drive Lane. Ensure that customers receive prompt, courteous, and effective service;
* --- Provide Customers with WORLD CLASS Experience;
* --- Communicate additional repair and service needs to the customer based on vehicle inspection;
* --- Explain all completed work and charges to customers;
* --- Review results of customer satisfaction surveys with Service Manager;
* --- Verify that the final invoice reconciles with the work performed on the repair order;
* --- Keeping customer informed of service specials, completion times and service expenses;
* --- Verifies that final invoice matches with the work performed on repair order;
* --- Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system;
* --- Develops estimates by costing materials, supplies and labor; calculating customer's payment, including deductibles.

*Requirements: *

* --- Time management skills;
* --- Fantastic communication skills with your customers;
* --- KPI focused;
* --- High Volume/Fast Paced work Environment;
* --- Automotive knowledge or dealership experience is a plus but is not required - we are willing to train the right individual;
* --- Knowledge of automobiles.
* --- Work in a fast-paced environment.
* --- High volume mentality;
* --- Organized and friendly personality;
* --- Willing to submit to a pre-employment background check & drug screen;
* --- Individuals employed in this position must be able to establish rapport and build relationships with customers;
* --- Individuals employed in this position must demonstrate sufficient computer literacy;
* --- Great customer service skills;
* --- Open to be a friendly teammate;
* --- Consistent record of service and sales success.

Job Type: Full-time

Pay: $40,000.00 - $75,000.00 per year

* 401(k)
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance
* Day shift
* Weekend availability
Supplemental pay types:
* Bonus pay
* Commission pay

Ability to commute/relocate:
* Wichita Falls, TX 76309: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location%58047475%

Keywords: Nissan of Wichita Falls, Wichita Falls , Express Service Advisor, Other , Wichita Falls, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Wichita Falls RSS job feeds