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Application Analyst

Company: United Regional Health Care System
Location: Wichita Falls
Posted on: June 5, 2024

Job Description:

Summary of Essential Functions

  • This individual will provide application systems support and be responsible for collaborating with systems business/clinical personnel and serve as technical resources to identify, analyze, prioritize, and resolve system needs; use cases, workflow and metrics to configure, maintain and monitor system use.
  • Provide suggestions for potential application modifications, enhancements or business process changes as appropriate. Educational Requirements
    • High school diploma or equivalent required.
    • University degree in Healthcare, Computer Science, Management Information Systems, or related subject preferred, not required. Work experience may be considered as substitute for degree
    • Must be able to communicate effectively in English, both verbally and in writing. Licensure and Certifications
      • Must obtain and keep current all certifications required to support assigned applications Knowledge/Skills/Abilities
        • Experience in healthcare, business or operation setting or functional and/or systems analysis and reporting experience.
          • Ability to work independently and within a team environment to plan and accomplish tasks and meet deadlines.
          • Knowledge and skills necessary to provide support for systems/applications.
          • Must demonstrate knowledge of health care operations and the application of information technology to aid and improve health care functions. Physical Requirements
            • Primarily works the day shift tour of duty; may be asked to work additional hours as needed, including weekends.
            • Will be required to take rotating call to support the applications
            • May be expected to lift over twenty-five (25) pounds.
            • Ability to distinguish between numbers and symbols.
            • Hand-eye coordination and manual dexterity with substantial movement of wrist and/or fingers. Walking and climbing to accomplish tasks.
            • Corrected vision and hearing to normal or near normal range.
            • Extended periods of sitting and/or walking depending on specific duties. Duties and Responsibilities
              • Participates in the development and design of the application(s).
              • Develop and maintain functional specifications and operational process flows, or other necessary documentation for approved system enhancements or modifications.
              • Provide technical resource to identify, analyze, prioritize, and resolve system needs
              • Able to use cases, work flows and metrics to configure, maintain and monitor systems
              • Provides support for potential application modifications, enhancements or business process changes as appropriate as well as advising business and technical counterparts regarding current system functionality
              • Builds, tests, and debugs application(s) to ensure the system meets end user requirements, involving end users in the process and testing when appropriate.
              • Produce and provide analysis through reports, dashboards, and analytic tools to management
              • Adheres to organizational policies and procedures and documents change control and system problems according to departmental procedures.
              • Collaborates with operational leaders, user groups and key stakeholders to review and prioritize system enhancements and upgrade
              • Collaborates with technical resources on projects, and systems maintenance to ensure the needs of the business are met
              • Communicates effectively with users, colleagues, and developers.
              • Supports multiple concurrent projects and/or application modules.
              • Completes task on time as assigned to meet SLAs and project deadlines.
              • Strong organizational skills in managing multiple priorities
              • Uses critical thinking skills to develop and support clinical and business software applications
              • Demonstrates initiative, creativity, and flexibility in problem resolution
              • Demonstrates commitment to excellent customer service.
                • Works under the direction of leadership to complete projects, achieve goals and meet departmental and organizational KPIs.
                • Adheres to departmental policies and processes for ticket management and SLAs Performs other tasks/responsibilities as necessary

Keywords: United Regional Health Care System, Wichita Falls , Application Analyst, Professions , Wichita Falls, Texas

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