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Cellphone Repair Technician

Company: Asurion
Location: Wichita Falls
Posted on: October 10, 2019

Job Description:

Cellphone Repair Technician?Our team of Cellphone Repair Technicians keep our customers connected by repairing their mobile devices.? You?ll work inside a retail store and be the face of Asurion?s in-store operations team delivering our award-winning personalized customer resolution experience.??What will you do?Engage with and reassure customers to deliver outstanding customer service.Resolve customer issues relating to equipment problems by fixing phones, tablets and other consumer electronics by determining the most effective repair method.Meet or exceed key performance objectives including service and repair metrics.Perform various inventory tasks such as counting and monitoring inventory levels.Demonstrate Asurion?s Core Values in all interactions.?What we offer:Competitive pay and benefits including health, dental, and vision.Retirement Savings Plan (401K)Paid Time OffTuition Reimbursement ProgramOngoing training to grow your skillsUniform allowanceSubsidized cell phone planApple & Samsung Repair Certifications?If you?re a good fit for the job, you?ll have:Six months face-to-face customer service experienceSix months experience with product service support or troubleshooting electronicsHigh School diploma or equivalentStrong oral and written communication skillsStrong teamwork and collaboration skillsBasic knowledge of Microsoft OfficeFlexibility to work any hours between 10 AM EST to 8 PM EST (Monday through Saturday) and 12 PM EST to 6 PM EST (Sunday)?Store Location:2912 Kemp Blvd. - Suite 1Wichita Falls, TX 76308

CPT1#CB
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Keywords: Asurion, Wichita Falls , Cellphone Repair Technician, Professions , Wichita Falls, Texas

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