Licensed Agent Trainee
Company: The Results Companies
Location: Wichita Falls
Posted on: June 15, 2019
Company OverviewHeadquartered in Fort Lauderdale, FL, The Results
Companies is a privately held company which is majority owned by
One Equity Partners, a Private Equity Firm, and Results'
management. Results operates 31 contact centers throughout the
United States, Latin America, and the Philippines. For over 26
years we have served as a premier global customer experience
provider for many Fortune 500 companies and uniquely designed,
built and operated award-winning contact centers that have set the
standard for innovative customer-focused contact solutions.
Entrusted with over 46,000,000 relationships a year, our success
and proven ability to respond to our Partner's growth has enabled
us to expand our global footprint. With over 23,000 employees
across the globe, The Results Companies' expertise extends beyond
call centers. We're experts in representatives, analytical
technologies, brand fulfillment and creating strategic advantages
for our Partners.
Description of Service Lines: Results' current client portfolio
consists of 82 Partners across various industries inclusive of the
--- Wireless Telecommunications
--- Financial Services
--- Subscriber Based Entertainment
--- Tax Services
Our vision is to be the premier global Customer Experience Provider
for Fortune 500 companies; to become the benchmark for brand
advocacy and service excellence and the transparent provider of
choice for customers around the world.
Driven by our "expect greater" commitment to our customers and
communities, we aspire to exceed expectations through the
brilliance and unyielding passion of our people.
The Company is an equal opportunity and affirmative action employer
and will consider all qualified applicants without regard to race,
color, religion, national origin, sex, sexual orientation, gender
identity, age, disability, veteran status or any other protected
factors under federal, state or local law.Position OverviewPosition
External Licensed Agent Trainee Program
The Results Companies would like to invest in you and your career!
Apply to become a Licensed Agent for one of our Health Insurance
clients during Annual Open Enrollment. Those who successfully
complete the application screening, attend a one-week training
program, pass the pre-test, and state exam will be eligible to work
as a Licensed Agent this Open Enrollment Season. If you are unable
to pass the exam you will still be considered for call center
representative roles. Your training will be fully paid and Results
will pay for the state exam if you pass the training and
The License Agent position provides sales support to one of our
healthcare clients. Agents use selling skills necessary to qualify
candidates for the product and enrolling prospect in healthcare
plan utilizing training materials and systems as directed.Duties
and ResponsibilitiesTake inbound calls from prospective customers
and explain features and advantages of medical plans to promote
application for insurance
Complete a cost / plan analysis to identify the best product for
the prospective customer
Goal is to determine best plan for the prospective member and
enroll them in the plan of their choice.
Follow a call plan focused on sales and compliance
Maintain schedule adherence (attendance, punctuality, use of AUX
Willingly accept and implement feedback to improve sales
Adhere to all position-specific administrative policies, including
but not limited to confidentiality, non-disclosure, and
program-specific material usage.QualificationsHigh school diploma /
Prior sales/service experience in a related environment
(sales/service, call center preferred).
Excellent communication skills - verbal and active listening
Assertive sales orientation. Have a passion for helping people
through sales. Must possess the drive to close the sale.
Demonstrated strong process-orientation and attention to detail
Demonstrated aptitude to learn, absorb, and actively use complex
Computer literacy. Ability to use multiple computer programs at one
on.Additional InformationEOE Statement:
We are an equal employment opportunity employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, gender, national origin, disability
status, protected veteran status or any other characteristic
protected by law
Keywords: The Results Companies, Wichita Falls , Licensed Agent Trainee, Sales , Wichita Falls, Texas
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