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Licensed Agent Trainee

Company: The Results Companies
Location: Wichita Falls
Posted on: June 15, 2019

Job Description:

Company OverviewHeadquartered in Fort Lauderdale, FL, The Results Companies is a privately held company which is majority owned by One Equity Partners, a Private Equity Firm, and Results' management. Results operates 31 contact centers throughout the United States, Latin America, and the Philippines. For over 26 years we have served as a premier global customer experience provider for many Fortune 500 companies and uniquely designed, built and operated award-winning contact centers that have set the standard for innovative customer-focused contact solutions. Entrusted with over 46,000,000 relationships a year, our success and proven ability to respond to our Partner's growth has enabled us to expand our global footprint. With over 23,000 employees across the globe, The Results Companies' expertise extends beyond call centers. We're experts in representatives, analytical technologies, brand fulfillment and creating strategic advantages for our Partners.

Description of Service Lines: Results' current client portfolio consists of 82 Partners across various industries inclusive of the following:

--- Healthcare

--- Insurance

--- Wireless Telecommunications

--- Financial Services

--- Energy

--- Education

--- Subscriber Based Entertainment

--- Tax Services

--- Retail

--- Cable/MSO

Vision Statement

Our vision is to be the premier global Customer Experience Provider for Fortune 500 companies; to become the benchmark for brand advocacy and service excellence and the transparent provider of choice for customers around the world.

Driven by our "expect greater" commitment to our customers and communities, we aspire to exceed expectations through the brilliance and unyielding passion of our people.

The Company is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.Position OverviewPosition Overview

External Licensed Agent Trainee Program

The Results Companies would like to invest in you and your career! Apply to become a Licensed Agent for one of our Health Insurance clients during Annual Open Enrollment. Those who successfully complete the application screening, attend a one-week training program, pass the pre-test, and state exam will be eligible to work as a Licensed Agent this Open Enrollment Season. If you are unable to pass the exam you will still be considered for call center representative roles. Your training will be fully paid and Results will pay for the state exam if you pass the training and pre-test.

The License Agent position provides sales support to one of our healthcare clients. Agents use selling skills necessary to qualify candidates for the product and enrolling prospect in healthcare plan utilizing training materials and systems as directed.Duties and ResponsibilitiesTake inbound calls from prospective customers and explain features and advantages of medical plans to promote application for insurance

Complete a cost / plan analysis to identify the best product for the prospective customer

Goal is to determine best plan for the prospective member and enroll them in the plan of their choice.

Follow a call plan focused on sales and compliance

Maintain schedule adherence (attendance, punctuality, use of AUX time)

Willingly accept and implement feedback to improve sales performance

Adhere to all position-specific administrative policies, including but not limited to confidentiality, non-disclosure, and program-specific material usage.QualificationsHigh school diploma / GED

Prior sales/service experience in a related environment (sales/service, call center preferred).

Excellent communication skills - verbal and active listening skills

Assertive sales orientation. Have a passion for helping people through sales. Must possess the drive to close the sale.

Demonstrated strong process-orientation and attention to detail

Demonstrated aptitude to learn, absorb, and actively use complex information.

Computer literacy. Ability to use multiple computer programs at one time.

on.Additional InformationEOE Statement:

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law

Keywords: The Results Companies, Wichita Falls , Licensed Agent Trainee, Sales , Wichita Falls, Texas

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